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Crisis Management Training
Crisis Management Training
Crisis Management Training
Crisis Management Training
Crisis Management Training
Crisis Management Training
Crisis Management Training
Crisis Management Training
Crisis Management Training


Regular training and drills are integral to keeping a consistent level of preparedness across your team however it can be difficult to regularly budget time and resources for major crisis exercises.


As an alternative we offer an annual package of three, short, First Hour Response Drills to supplement your annual major exercise. These run for 1.5 hours and focus on different stages of best-practice crisis response.

Each First Hour Response Drill includes:

  • 1.5 hour drill for < 15 Participants delivered on-site

  • Customised exercise design & planning: 

    • lead 1 x Planning Meeting (< 1 hour, remote/phone)

    • develop Exercise Plan covering objectives, scenario overview, participants, resources and logistics, timelines and performance indicators

  • Customised exercise development and scenario materials:

    • write > 5 Scenario Inputs – injects, discussion & reflection points

    • prepare Drill Presentation (PowerPoint/Prezi)

  • Drill conduct:

    • deliver Drill for < 15 Participants (1.5 hours, face-to-face)

    • 1 x Facilitator

    • present drill injects and discussion points, facilitate discussion & reflection

Depending on the performance of your team, each Drill will cover 2 to 4 of the following early response stages (any stage not covered in the first Drill will be a priority for the second Drill):


  1. Assess the Incident Severity

  2. Activate & Mobilise the Crisis Team

  3. Establish Situation & Set-up Facts Board

  4. Develop an Incident Action Plan  

Example of an annual plan:

•    January: First Hour Response Drill 1 (Response Stages 1-3)
•    April: First Hour Response Drill 2 (Response Stages 3-4)
•    July: Major Exercise (see A4 Testing)
•    October: First Hour Response Drill 3 (Response Stages 1-3)


Are you ready, willing and able to become skilled at managing a crisis?




First Hour Response Drills

Staff Training and Testing Feedback
Deakin University

100% of participants thought the training had improved their understanding of their Crisis Team role, and their ability to perform it.


Q: What was the best feature of the training workshops?


"Practical Knowledge"


"Systemic approach"


"Good overview and clarity on current best practice"


"Practical skills to implement in real situations"


"Videos and checklist kit"


"Practical exercises and running through our packs"


"Informed the importance of having a plan"


"Knowing what to expect and where to find our resources"


"Getting clarity on what is expected of us in this role"


"Overview of the tools available, what to do and what not to do"


"Thinking outside of normal working environment"


"Understanding my new responsibilities"


"Identifying the processes in place in the organisation"


Q: What was the most valuable part of today's Simulation Exercise for you?


"To actually do the dry run. The simulation was great"


"To run through the scenario - good learnings"


"Putting yourself in the scenario and acting it out is really valuable"


"Coming to an understanding of working together"


"Practicing the response, particularly in gathering information and being disciplined with communication"


"Putting yourself in the scenario and aciting it out is really valuable"


"Putting it into practice"


"Practiced experience of sourcing business continuity data from our software to provide to the planning team / CIMT for impact analysis and business continuity planning"


"Understanding the interaction between groups"

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